We have been committed to providing the best service to our clients. It has been so humbling to hear and read so many nice words from so many of our clients.
The care was professional, thorough, and provided with compassion and understanding.
You and your team provided such kind and thoughtful caring of my mother as she progressed thru her rehabilitation and transitioned into her assisted living facility this year. Knowing you and your team were with her when I couldn’t be brought such peace of mind to me and my mother as well. The care was professional, thorough, and provided with compassion and understanding. I appreciated your responsiveness, flexibility and willingness to adjust the schedule as her needs changed. Thanks for helping us through a difficult time.
– Steve Lugar
We strongly recommend Smart Care with Love Home Care Agency.
We used the agency to help with our mother as doing many tasks had become difficult if not impossible for her to do alone. In addition to cleaning and doing laundry as well as many other tasks for our mother, the caregiver also supplied company and conversation with her which delighted our mother during each visit. She was always energetic, courteous and a delight to have there and made our mother’s life much easier. We will always be grateful for Smart Care with Love Home Care Agency.
Please find my recommendation for your agency. Working with you and your team has been a pleasure.
Ms. Mekdes Tilahun:
When we found the team at Smart Care with Love Home Care Agency, we knew that we had found a group of skilled and dedicated caregivers. Over the following two years, we came to rely on the team working with my father and learned how they truly care for their charges. Throughout his illness, my father’s need for care changed month by month but the staff at Smart Care were very responsive to his needs and sensitive to his wishes. From physical assistance, help around the house and companionship they were 100% committed to his well being and were completely reliable.
Each team member we have worked with, up through the owner, has been focused on providing care and compassion where needed. The agency was a key part of his eventual recovery.
– Jack Unverferth
The whole team at Smart Care with Love Home Care Agency has been supportive of our father’s needs
My family and I echo this sentiment I would additionally say:
“The whole team at Smart Care with Love Home Care Agency has been supportive of our father’s needs and have worked hard to meet the needs of him and the rest of our family. The personal care team have each worked to ensure our father is well taken care of, and his home’s needs are met. Each team member we have worked with, up through the owner, have been focused on providing care and compassion where needed.”
I want you to know that we are thankful for you and your team’s help in caring for my father!
We were charmed by Ms. Haile’s genuine sense of concern
I am pleased to offer my sincerest recommendation to any employer hoping to engage a nursing professional with strong ethical skills, marvelous energy, and a truly compassionate attitude toward the elderly. We hired Ms. Haile when our 93-year old aunt was released from the hospital following a stroke. Complicating matters, my aunt also had end stage dementia, which prevented her from performing any ADLs. Ms. Haile did all of those things for her, AND MORE. For example, an important part of the rehabilitations was daily exercise. My aunt didn’t want to move but Ms. Haile provided encouragement and a positive attitude every single day. My aunt began looking forward to her 10 minutes of exercise every day!
Simultaneously, my uncle (her husband of 50 years) underwent open-heart surgery but the post-operative prognosis proved to be the less than optimal. Ultimately, we decided to bring him home – with hospice care – and once again Ms. Haile was called upon to assist with his care, too. Although we had 24/7 nurses at our home, due to the technical experiences and education Ms. Haile possesses, both doctors AND hospice personnel gratefully accepted her willingness to pitch in when an extra pair of hands were needed.
We were charmed by Ms. Haile’s genuine sense of concern for our aunt and uncle; her patients, in turn, came to love and depend on her as well. Let me say this – the next patient in need of a caring nature and real nursing skill will be lucky to have Ms. Haile at their bedside.
Safe and cared for throughout the day
I want to thank you and your wonderful agency, Smart Care with Love, for what you have done to help my dear friend during this difficult time fighting a battle with cancer. As a medical provider I knew my friend needed home care and her friends and family needed the support to provide that care. But also as a medical provider, I had high expectations.
I was amazed that after contacting you that first morning, you were at our doorstep in a matter of hours helping to develop a care plan for my friend. Your team, in their gentle caring manner, assist with bathing, preparing breakfast, running errands, going to doctors’ appointments and making sure she is safe and cared for throughout the day. Your caregivers are always prompt, professional, gentle and caring. As I have said before, you and your team have become our guardian angels. Thank you for making a difficult time a little easier.
– Eve Mogadam
Did a tremendous amount of work
My mother and father were living in an assisted-living facility for some years before my mother passed away. After my mother died, my father suffered a stroke and needed 24-hour coverage that the facility could not provide. However, they recommended a firm with which they had a long relationship. We were not happy with the care provided by that agency, as the individual hired to assist my father had little medical training and spent the majority of his time sitting in my father’s room and reading.
I consulted Smart Care with Love Home Care Agency, and they worked with the assisted-living facility to become a “Preferred Provider” so I could make a change. This process was time-consuming, and my father died before I could make the change. However, the people at Smart Care with Love Home Care Agency did a tremendous amount of work – at their own cost – to help me get ready for the change. In addition, their fees were more than competitive, and they offered improved coverage and more highly trained caretakers than other agencies.
– Fredrick G. Hutchison, Jr.
You will not be disappointed when choosing this agency!
As an only child, I was the sole caretaker of my 84 year old mother for several months. And even though I knew the time had come, I was quite hesitant and very nervous to seek the help from what I thought would be mere “strangers”.
How could they possibly care for her with the same love and compassion as I do? Boy was I wrong!!! From the minute I contacted Mekdes, she has been kind, caring and one of the most compassionate people I have ever met! Each caretaker she has sent care for my mother like she is their own! They are punctual, patient, and most importantly reliable. Now several months later, the only word that comes to mind when describing Smart Care with Love is “family”… You will not be disappointed when choosing this agency!
– Cheryl Elwell
They are just like family.
Smart Care Made the difficult decision of how to care for my wife really easy. They are just like family.
– Kevin Sabo